frequently asked questions

frequently asked questions

you've got questions, we've got answers

What is the Kairetool™? How is it unique?
The Kairetool is an innovative take on traditional beauty rollers. Cut from hypoallergenic, surgical-grade stainless steel, our patent-pending design offers an all-in-one tool to detox, sculpt, & smooth your body's problem areas at home or on-the-go. We're out to change the skincare world, combining the wisdom of ancient eastern medicine with the technology of the 21st century.
Do you ship internationally?
We ship anywhere in the U.S., Canada, or Australia. We plan to ship to more countries soon!
What is your return policy?
We provide a 90-day return policy on all of our tools. If you're unhappy with your Kairetool in any way, please contact us for a prepaid return label, no questions asked. Keep it only if you love it! ❤
What is Installments by Afterpay?:
Installments by Afterpay is a service that allows you to make purchases now & pay for them in 4 easy, interest-free installments made every 2 weeks.
How do I use the Kairetool?
You can use the Kairetool anywhere on your face or body. The Kairetool works over clothing, on bare skin, & combined with your favorite skincare products. You can even store the Kairetool in your refrigerator to keep it cool to the touch. See Our Tutorials for more information on how to use your Kairetool.
How often should I use the Kairetool?
You can use the Kairetool from as little as a few minutes a day to as long as a few hours a day for serious sculpting sessions. Make sure to drink plenty of water & stay hydrated while detoxing!
How should I clean the Kairetool?
Rinse the Kairetool with gentle soap & water. Dry with a clean towel as needed. For best results, wash after each use.
Is the Kairetool safe for air travel?
Yes! However, some airlines & airports may have different regulations, so please check with your airline or airport in advance.
Who should / should not use the Kairetool:
Children, pregnant women, individuals with epilepsy, active cancer, metal allergies, or implanted electronic devices should not use the Kairetool. Consult with your physician before using the Kairetool. Please refer to our  Terms of Service for a full list of disclaimers.
Are there any problems using the Kairetool if I’m expecting, pregnant, or immediately after giving birth?
Please be wary of using the Kairetool during early stages of pregnancy or immediately after childbirth. We recommend consulting with your physician before using the Kairetool when skin is sensitive (e.g. while breastfeeding or during menstruation).
Are there any locations I should not use the Kairetool?
Do not put the Kairetool in your mouth or use it directly over any mucus membranes, wounds, injured areas, inflamed skin, areas of excessive sunburn, or any other part of the skin where you are experiencing irritation or skin problems.

If you have questions, comments, concerns or feedback please contact us at support@selfkaire.com.